Prince Aly Khan Hospital

Patient Services

The facilities at the hospital for patients include:

FRONT OFFICE

The Front Office department of Prince Aly Khan Hospital serves as a vital link and interface between our patients and the hospital services. The main responsibilities of this service area include, ensuring proper and complete information by the receptionist on duty at the main counter and explaining the admission procedure and choices available to the patient for getting admission to the hospital.

In addition, the telephone operating function also forms an essential part of this department. The telephone operators serve as a means for external and internal communication for both patients and the hospital staff. In essence, the Front Office service provides a platform for the exchange of information and communication.

PATIENT & MATERNITY WARD ACCOMMODATION

  • Single Occupancy:
    An air-conditioned private room with a couch for an attendant. A telephone, Refrigerator and TV set are provided.
  • Twin Sharing:
    Two beds to a room, with an intervening partition, and a couch for an attendant. Each set of two beds shares a bath cum toilet. Central air conditioning system available.
  • Economy:
    A four bedded ward, sitting arrangement for an attendant. The bath and toilet complex is common per floor. Central air conditioning system available.

PHARMACY

The well-stocked in-house pharmacy meets the needs of resident and out-patients, providing medicines at listed rates. Through its highly trained and dedicated staff, the pharmacy strives to provide excellent drug information, dispensing, utilization and management services. All drugs are provided at MRP rates.

Timings: Weekdays (0800-2100), Sundays and Holidays : (0900-1700)

DIETARY SERVICES

Managed by staff qualified in catering and nutrition, the hospital has its own Dietary Service, which provides regular as well as specific therapeutic diets tailored to suit the needs of patients suffering from various disorders. We also have arrangements with reputed community kitchens for the supply of pure vegetarian and Jain meals.

Patients are advised to eat only that food which is served by the Food and Nutrition Services department. Meals are prepared based on the diet recommended by the treating consultant.

Patients can ring the Nutrition Services Hotline at +91-22-2377 7938 to report any food concerns. If necessary, the attending physician will request Nutrition Education services from the registered dietician.

The hospital kitchen also offers meals for attendants, at an additional charge. Patients can place their request through the ward nurse.